Download the Camouflage WildcameraXL app

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Frequently Asked Questions

What is a wildlife camera and how does it work?

A wildlife camera is a special camera used to observe and record wild animals in their natural habitat. They are often used for research, hunting or just enjoying nature. These cameras can detect movement, heat or sound and automatically take photos or videos when activity is detected.

How does a wildlife camera with WiFi work?

Watch the videos above for a full explanation of how wildlife cameras work with WiFi.

What are the main applications of wildlife cameras?

- Nature observation: They allow nature lovers to observe wildlife in their natural habitat without disturbance.

- Hunting: Hunters use wildlife cameras to track the behaviour and movements of game in a hunting area.

- Research: Scientists use them to study the ecology and behaviour of animals.

- Security: Some people use wildlife cameras to secure their property from intruders or theft.

Which wildlife camera suits me best?

Watch our product videos above or take the product type quiz to find out your ideal will-camera. If you have any questions, send us an email at

What factors should I consider when choosing a wildlife camera?

When choosing a wildlife camera, some important factors to consider are:

- Resolution: Higher resolution provides sharper images and videos.

- Detection range: The range within which the camera can detect motion.

- No-Glow or Low-Glow: Low glow and no glow LEDs refer to the infrared lighting used in wildlife cameras for night photography.

- Battery life: How long the camera can operate without interruption.

- Memory: The capacity to store images, SD cards.

- Weather resistance: Important for outdoor setups.

How long does a wildlife camera last?

Depends on how many photos and videos you take, but with photos alone, a wildlife camera will last several months. if you record a lot of videos, it's about 1 to 2 months on average. A wildlife camera with solar panel can be a solution if you expect to record a lot of videos.

Does a wildlife camera work during the day and at night?

Yes, a wildlife camera works fully automatically 24 hours a day.

Where should I place a wildlife camera for best results?

Place your wildlife camera in strategic locations, such as watering holes, feeding areas, animal tracks, or narrow passages where animals pass. Make sure the camera is securely mounted on a stable surface to minimise movement. Wildlife cameras look straight ahead so if you want to record people, hang it at chest height. If you want to spot foxes, hang it around knee height, for example. Check out an extensive blog on wildlife camera placement here.

Is it legal to use wildlife cameras to observe animals?

In most cases, it is legal to use wildlife cameras for personal use, nature observation and hunting, as long as you follow the laws and regulations in your region. However, it may be illegal to use wildlife cameras for commercial purposes without proper permits. In your own garden/forest/home or estate then you may record anything you want. If you go on someone else's property, ask permission first.

Will animals come into my garden to record?

Yes, in every garden. Whether in town or village or mainland, a huge number of special 'guests' come sniffing by. We therefore guarantee that you will have shots of beautiful animals within 24 hours.

How can I extend the battery life of my wildlife camera?

To extend battery life, consider buying a long-life wildlife camera and using power-saving settings. You can also use external battery packs or connect solar panels for long-term power. The lower the specifications the longer the battery will last. Normally, 8xAA batteries last several weeks to months with full-time use. Depending on how much and what you record. Taking photos costs less than recording lots and long videos.

How can I view images from my wildlife camera?

You can view images from your wildlife camera by removing the SD card from the camera and inserting it into a computer or card reader.This can be done with the cable provided. Some of our wildlife cameras also have wireless connectivity that allows you to send images directly to your smartphone.

Are there privacy considerations when using wildlife cameras?

Yes, privacy considerations are important, especially when placing wildlife cameras in public areas. Respect the privacy of others and keep in mind the laws and regulations regarding the use of surveillance cameras in your area.

How can I maintain my wildlife camera?

Maintain your wildlife camera by regularly checking the batteries and emptying the SD card. Clean the lens and sensor if necessary and make sure the camera is securely attached. On rainy or humid days, it is good to put the wildlife camera inside, open for a day every now and then to let all the moisture evaporate.


Can't Turn On / Display Screen Does Not Light Up


The camera was dropped, causing the power cord's soldering position to disconnect from the PCB or was powered by a wrong power supply higher than 6V, resulting in burning out the PCB board.

Unable to Connect to the App


Customers' lack of knowledge on app connection or incorrect steps followed; follow instructional videos (e.g., how to set up Wi-Fi).

SETUP Mode, Cannot Take Photos or Record Videos (Card Quality Issue)


Card quality issue necessitates changing to a high-speed Class 10 SD card.

ON Mode, Cannot Take Photos or Record Videos


Card issues or PIR damage due to dropping; unconnect from the app to resolve; address card issues or replace damaged PIR; ensure the camera is not connected to the app when used independently.

Recording Duration Is Longer Than the Set Duration


Low battery level necessitates changing to a new battery or power source.

The Lens Is Moist/In Water


Outdoor Installation Issues: Incorrect installation with unlocked buckles, unsecured waterproof plugs, or horizontal placement; Ensure secure vertical installation, use waterproof plugs correctly, secure to a tree, and allow drying if moisture is present.

Photos Do Not Capture the Subject of Interest


Unwanted Captures Due to Motion or High Heat: Relocate the camera to an area without motion issues, reset settings to factory settings and format the SD card; contact customer service if problems persist.

Battery Life Is Shorter Than Expected


Battery life varies with temperature and image capture frequency; ensure use of new alkaline batteries and proper power switch position (ON, not TEST modes).

Camera Won't Take Images


Ensure SD card is not full, batteries are new alkaline, power switch is ON (not OFF or TEST), SD card write protect switch is not locked, and consider formatting the card if used in another device before.

Camera Won't Power Up


Ensure installation of a full set of 4 batteries in correct position with proper polarity; verify switch positioning from OFF to TEST or ON ensuring correct mode; avoid direct switch movement from ON to TEST, always move from OFF to TEST.

Still Photo and/or Video Quality Problems


Night photos or videos appear too dark due to various factors such as battery power, flash range, and camera settings; daytime photos or videos appear too dark if aimed at the sun or other light sources; night photos may appear too bright at closer distances; daytime photos may appear too bright if aimed at the sun or other light sources; photos may have streaked subjects due to low lighting conditions and resolution settings; short video clips may not record to the set length due to full SD card or low battery.

Date/Time Stamp Not Appearing on Images


Ensure it is set to 'On' to display timestamps in images.

PIR Sensor LED Flashes/Doesn't Flash


In TEST mode, the LED flashes to indicate motion detection for setup; during use, the LED remains off to maintain camera concealment from game.

Camera Won't Retain Settings


Make sure that you have been saving the changes to any parameter settings that you made while in Setup mode by pressing OK after changing the setting.